We’re just about halfway through the Summer Holidays, how are we coping? Well this week alone so far (12th – 16th August) we’ve provided 234 meals just for Children.

That’s 78 bowls of cereal!¬†

Including Adults altogether in just two days we’ll have provided enough food to make 621 meals.

Please continue to give whatever you can. Find your nearest donation point HERE

We would like to take a moment to share our deepest sympathies to Rogers’ friends and family at this difficult time.
Roger first visited us over 18 months ago and after discussing the different areas of crisis people find themselves in, and the volume of food we need to keep supporting those in need, Roger came back to see us every Thursday to ask what we were short of, then, he’d go and get it!
He did this pretty much every Thursday morning without fail for the last 18 months.
A truly kind, warm and generous man that will be missed by everyone here at Telford Crisis Support.

Volunteers week 2019

Thank you doesn’t seem enough and it’s extremely difficult to put a value on priceless! We are just very lucky to have such a great group of committed volunteers who are all a credit to the organisation.

This thank you message also goes out to everyone that drops off food donations in our points across Telford and to everyone that campaigns and raises funds through our Local giving page.


Donation points

We often get asked where is best to donate, so we try to make our donation points as accessible as possible for all Telford and Wrekin Residents. Here is a list of the donation points across all Telford & Wrekin boroughs:



Wellington – Citizens Advice offices TF1 1HW
Leegomery – Leegate Centre TF1 4NA
Hadley – Elim community church
Ketley – Community centre Holyhead road

Oakengates – The place theatre or Leek building society
Priorslee –
St Georges –
Donnington – Community hub, St Matthews road
Muxton – Greenfields farm shop

Town centre – Sainsburys & ASDA
Hollinswood –
Randlay –
Strichley – Co-op store
Brookside – Central hub

Dawley – Please donate to the Christian centre
Lawley – Morrisons


High Ercall

Sutton Hill – Our main office 78-83 Severn Walk TF7 4AS
Woodside – Park lane centre

Ironbridge – Co-op store

Market Drayton Рplease visit Market Drayton Foodbank here

Newport – Please visit Newport Foodbank here

Shifnal – One stop store


If you’re local shop or borough hasn’t been listed it means we don’t have an accessible donation point in your area! Please get in touch if you can help set one up & get your family, friends and neighbours supporting Telford Foodbank!

E: tcsfoodbank@gmail.com


Universal Credit highest cause of crisis

Since it was first fully rolled out in Teford and Wrekin borough it has continued to be the highest cause of crisis for Foodbank referrals for Telford Crisis Support

Universal Credit is a means-tested benefit for people of working-age who are on a low income.

It replaces six existing means-tested benefits:


Universal Credit is paid on a monthly basis. Entitlement is worked out by comparing your basic financial needs that the government says you need to live on with your financial resources.

Your basic allowance will depend on whether you are single or claiming as a couple, and your age. There is one basic allowance for your household:

  • Single claimant aged under 25: ¬£251.77 per month
  • Single claimant aged 25 or over: ¬£317.82 per month
  • Joint claimants both aged under 25: ¬£395.20 per month
  • Joint claimants either aged 25 or over: ¬£498.89 per month


This week alone (07.05 – 10.05) 33 out of 66 food parcel requests were needed because of an issue with a Universal Credit claim. The main concern for our service users or to anyone applying for UC may have to wait 5 to 6 weeks before any payment goes through.

Although the initial payment delay does account for a high number of referrals, other examples this week include;

  • Shortfalls, meaning payments received not covering household bills
  • Losing jobs and having to stretch wages
  • Relationship breakdowns
  • Health problems and illness
  • Over-payments or system errors being pushed back onto the claimant Transition from another benefit such as JSA/ESA
  • Disputes and lack of support networks available.

To keep up with the demand we do really need your donations as without your kind of support, we would struggle to support those in need. Find out where you can donate here

Citizens Advice Telford do offer help to anyone that needs help to claim www.citizensadvice.org.uk/universalcredit