Telford Foodbank

Self-Referral Food Support

The process for requesting food remains unchanged.

[box]If you’re in crisis and unable to put food on your plate, please:

  • approach a Telford Crisis Network member, or
  • telephone the Crisis Network Support Line on 01952 459258, or
  • telephone the Telford & Wrekin Council Crisis Line on 01952 380400.[/box]

There is a cut off time of 5pm Monday to Friday. The phone lines are closed at weekends.

Households may self refer and apply themselves for food support twice by phone before they must come through a Telford Crisis Network Member who is actively helping them. You must be in crisis and there is criteria. It’s open to abuse and there are checks and safeguards in place.

No Limits for Telford Crisis Network Members

Telford Crisis Network Members can apply for a food parcel as many times as is needed for any household that you are actively supporting during their time of crisis. There is no cap on the number of times you can apply for someone so long as you are supporting them, you recommend that they receive food support and you make the application on their behalf. Telford Crisis Network Members can apply using the familiar application form.

No Vouchers & No Stigma

We’ve never used a voucher system and, with your help, have fed over 10000 people from all walks of life and from every part of Telford.

 Same Day Service

If you have requested a food parcel by calling the crisis network helpline, You will be given the option to collect a parcel same day from the hub @ Leegomery Community Centre (previously Leegomery Youth Club) between 12 noon and 4pm Monday to Friday. If you live in a more central location you may wish to request your parcel be delivered to your nearest community centre or library. (the list of collection points available will be offered by the operator)

This ensures that we have full coverage for those in need right across Telford

Telford Crisis Support operates drop in hubs which are seen as gateways for people to be able to be referred onto different service providers who deal with specialised areas of crisis

13 Local Distribution Points

We still operate 13 Local Distribution Points across Telford & Wrekin where food parcels can be collected from 11am the following day after the request.

One Neighbour Helping Another

All this wouldn’t be possible without the support of people right across the Borough.