Since its inception in 2013 Telford Crisis Support has been a volunteer-led organisation utilising a range of experience and expertise from its board of trustees and operational volunteers to deliver its stated aims. 


In April 2013, Telford Crisis Network officially opened Telford Foodbank, to provide emergency food parcels to individuals and families in financial crisis.

How does it work?

Food and other essential items are donated by the public, and emergency parcels are then sorted by volunteers and distributed to various collection points across the borough for people most in need.

Food donations

We are extremely reliant on food donations from the public, organisations and businesses and have a number of donation points across the borough where you can donate food and toiletries, including: 

  • Leegomery Community Centre
  • Lidl – Hadley 
  • Ketley Community Centre
  • Telford & The Wrekin Citizens Advice – Tan Bank in Wellington
  • Park Lane Centre in Woodside
  • Morrisons, Lawley Village
  • Greenfields Farm Shop Donnington
  • Ironbridge CoOp
  • Stirchley CoOp
  • Shifnal One Stop
  • Sainsburys Forge Retail Park

Individuals and organisations can support the campaign by running food donation campaigns and we are also exploring payroll giving as an option for local businesses.

What to do if you need to apply for a food parcel?

If you or someone you know is in crisis, in desperate need of help and would like to request a food parcel, here’s what to do:

You can Telephone

You can call one of these two numbers and someone will go through the application with you, or if you are working with a practitioner or caseworker they can contact us on your behalf. 

  • Telford & Wrekin Council – 01952 380 400
  • Telford Crisis Support – 01952 586 646 

You’ll be taken through an application over the phone and, if we can help, you’ll be told where to go to collect your food parcel the following morning (Mondays through to Fridays) after 11 am.

Remember that a crisis can happen to anyone at any time and, if you are in need of a helping hand, please reach out.

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